Customer Account Representative
Posted September 30, 2005
Modified September 30, 2005
This job is offered by: Rent-A-Center
Job Description:
RENT-A-CENTER
ACCOUNT MANAGER
Rent-A-Center, as the nations leading rent-to-own business, is the employer of choice by over 16,000 employees working in its more than 2800 locations nationwide including Puerto Rico and Canada.
ESSENTIAL JOB FUNCTIONS:
" Review expired accounts and communicate with customers to promote timely payments
" Keep accurate records of past due account activity
" Prospect for new business by telemarketing and distributing print materials
" Get new rental orders over the phone and on the sales floor
" Deliver, assemble, install and pick up merchandise required
" Make merchandise Rent Ready when it is returned from customers homes
" Complete customer service callas in a timely manner as directed
" Keep assigned vehicle(s) clean and maintained as required for safe operation
" Follow all policies & procedures and adhere to all standards
" Any other duties assigned by store manager or assistant manager(s)
The RAC benefits package includes 401K, dental/health/life insurance, paid sick time, paid vacation, paid company holidays, and job training.
Compensation:
48 hour work week positions starting at $9.75 or $26,000 annually pay increase after four months and again after one year of service and continuous pay increase at six month intervals.
Contact Information:
Susie Linin
1-800-275-2696 Ext. 1367
linsus@racenter.com
Desired Qualifications:
JOB REQUIREMENTS/EXPERIENCE
" Excellent customer service skills
" Minimum of 3 years of retail or related experience
" Furniture sales and delivery preferred
" Delivery and installation experience preferred
" Ability to effectively manage time
" Strong oral communication and listening skills
" Valid drivers license with good driving record and a minimum of 1 year of driving
history
" Heavy lifting, and delivering of furniture, appliances, electronics, and computers
" Must be at least 21 years of age
" HS Diploma or equivalent, some college preferred
Notes:
Apply in person at your nearest Rent-A-Center store or on-line at www.rentacenter.com for immediate consideration. To locate your nearest RAC store call 1-800-205-2005. EOE
Benefits:
Rent-A-Center Benefits
Benefits Package
The RAC benefits package includes 401K, dental/health/life insurance, paid sick time, paid vacation, paid company holidays, and job training.